Privacy Policy

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Privacy Policy

Last Updated: December 2024

1. Introduction
Welcome to Wombourne Community Nursery (“we”, “our”, or “us”). We respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.WombourneCommunityNursery.co.uk or use our services.

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the website.

2. Who We Are
Wombourne Community Nursery is located at Heath Mill Road, Wombourne, WV5 8AP. If you have any questions or concerns about how we handle your data, please contact us at:

• Email: Hello@WombourneCommunityNursery.co.uk
• Telephone: 01902 229008

3. Information We Collect
We may collect the following types of personal information:

• Contact Details: Such as your name, email address, and telephone number if you contact us via our online form.
• Browsing Information: Non-personal data such as IP addresses, browser types, pages viewed, and visit times.
• Cookies and Similar Technologies: We may use cookies to improve your experience, personalise content, and analyse our website traffic. You can manage or disable cookies through your browser settings.

4. How We Use Your Information
We may use the information we collect for the following purposes:

• Communication: To respond to your enquiries, provide the information you have requested, and send updates or newsletters if you have opted in.
• Improvement of Our Website: To understand how users interact with our site, enhance user experience, and develop new features.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

5. Legal Basis for Processing
We process your personal data under the following legal bases:

• Consent: Where you have given explicit consent (e.g., signing up for our newsletter).
• Legitimate Interests: To improve our website and services, and to communicate with you in response to your enquiries.

6. Sharing Your Information
We do not sell or rent your personal information. We may share it in the following circumstances:

• Service Providers: With trusted third parties who assist us in hosting, maintaining, or analysing our website. They are bound by confidentiality and may only use your data as instructed by us.
• Legal Requirements: If required to do so by law, regulation, or court order, or if necessary to protect the rights, property, or safety of Wombourne Community Nursery or others.

7. Data Retention
We will retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Policy or as required by law. When no longer needed, we will securely delete or anonymise your data.

8. Your Rights
Under UK data protection law, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Ask us to correct any inaccurate or incomplete information.
• Erasure (Right to be Forgotten): Request deletion of your personal data under certain circumstances.
• Restriction: Ask us to limit how we process your personal data.
• Data Portability: Obtain your personal data in a structured, commonly used format and have it transferred to another organisation, where applicable.
• Objection: Object to our processing of your personal data, including for direct marketing.
• Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at the details provided above. We will respond within the legally required timeframe.

9. Security Measures
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy
Our website and services are aimed at parents, carers, and guardians, rather than directly at children under the age of 16. If we discover we have collected personal data from a child without the appropriate consent, we will delete it as soon as possible.

11. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Policy regularly to stay informed about how we protect your information.

13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your data, please get in touch using the contact details above.

Disclaimer: This Privacy Policy is provided as a general example and should not be used without consultation with a qualified legal professional to ensure that it meets all legal and regulatory requirements for your specific circumstances.